THE MOST PERSONAL SERVICE
compliments of the most tenured crew on the rivers!
We treat our staff and guests like family—a philosophy instilled in our company culture as a family-owned business! This philosophy, rooted in the Tollman family’s long-standing involvement in the hospitality industry, is the driving force behind our guest-centric atmosphere! And it’s the reason you leave your cruise feeling like part of the family!
It’s also why each detail carries the same weight! “NO REQUEST IS TOO LARGE! NO DETAIL IS TOO SMALL” comes to life in the interactions we share with our guests!
Your river cruise is focused on a singular goal: to give you the unique and unforgettable experience you seek, with the personalised, industry-leading service you deserve!
Every guest receives our full attention, with an incredible guest-to-staff ratio of 2.3 to 1 (one of the best on the rivers), unmatched attention to detail and in-suite butlers trained to the same standards of excellence required by Buckingham Palace--because everything worth doing" is worth doing well!
It’s also why each detail carries the same weight! “NO REQUEST IS TOO LARGE! NO DETAIL IS TOO SMALL” comes to life in the interactions we share with our guests!
Your river cruise is focused on a singular goal: to give you the unique and unforgettable experience you seek, with the personalised, industry-leading service you deserve!
Every guest receives our full attention, with an incredible guest-to-staff ratio of 2.3 to 1 (one of the best on the rivers), unmatched attention to detail and in-suite butlers trained to the same standards of excellence required by Buckingham Palace--because everything worth doing" is worth doing well!
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